It doesn't matter how well - or ill - prepared you are for the GDPR and new Data Protection Act, you need to make sure your frontline teams (in store, in the contact centre or working in the field) are too. It's time for some training...
The last few years have been characterised by their unpredictability. From the financial crisis and Brexit to extreme weather events,
circumstances beyond our control, either directly or indirectly, can have a knock-on effect on consumers and their supporting organisations.
This Legitimate Interest Industry Report explores fastmap's research on Legitimate Interest and is endorsed by the Institute of Fundraising and international law firm DWF. Learn more about fastmap's evidence-based approach to Legitimate Interest.
Learn to understand the needs of vulnerable consumers and how to train and support your employees to do the same in our Recognising the needs of vulnerable consumers and how to make reasonable adjustments masterclass.