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Blurred lines – digital meets the physical

Gartner predicted in 2016 that by 2020 30% of web browsing will be done without screens. This may well be true if the accuracy and reporting for voice search is greatly improved.
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  • 49 views

Chatbots: What You Need To Know

Chatbots are the hottest topic in many marketing circles, but very little is still known about them. We take a deep dive into what they are and why they're such a big deal.
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  • 163 views

GDPR: forget compliance we want success!

By now most of us have a plan in place to address GDPR, but what I want to challenge you on is this: Is your plan just for compliance? Or does it make GDPR into an ongoing business opportunity? 
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  • 170 views

Get involved in our Autistic Spectrum Conditions in the workplace initiative

If you're based in and around the West, we'd love for you to join us at our pilot training session in Bristol on 7th February.
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  • 44 views

Weekly booking trends in travel - 13/01/18

Comparing the latest year-on-year booking data, as well as emerging search trends, this week’s Travel Trends infographic covers the week ending 13th January 2018.  
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  • 37 views

Kill them with kindness: The importance of kindness in the workplace

Every year on the 13th of November World Kindness Day is celebrated, but should kindness really be limited to one day? Shouldn’t we sprinkle it randomly every day of the week, all year round?
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  • 49 views

The GDPR – Week #6 - Seek and Thou Shall Find

If you need a rapid, plain English introduction to the world of the GDPR and the 2018 Data Protection Act then you're already at the right place. However the 3rd great source of information (in additional to the DMA [of course!] and the ICO) is the Data Protection Network...
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  • 53 views

Customer Engagement Lab with Crisis

The DMA’s Customer Engagement Labs experience immerses participants in a hands-on, hackathon-style, learning environment designed to shape the future of engagement. We join with Crisis for our next session, Wednesday 21 March. Book your place now.
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  • 86 views

How a Membership Programme Increases Loyalty and Renewals - Case Study Included

As a marketer, are you wondering how to increase your member loyalty, upgrade their status, increase their use of your services, and increase the likelihood of them renewing. The answer to your dilemma is a Membership Programme.
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  • 68 views